FAQ's
Below you can find answers to common questions about my business writing services. If you don’t find the answer you’re looking for, please contact me.
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How long have you been providing professional business writing services?
I have been providing business writing consulting services since 2008. We have worked with a wide range of clients internationally and throughout the U.S. Our goal is to help you hone your product and service messaging to consumers, as well as refine your overall brand messaging. Our clients include entrepreneurs who needed content created from scratch for their startups and companies with a track record in the marketplace who needed help developing fresh content. Do you have a new project and need a fresh perspective? We can help. Give us a call at 210-593-3580!
What kind of writing services do you provide?
I offer business content writing, business plan preparation services, copywriting, blogging, press release writing, e-book writing, white paper writing, and other business writing services
What kind of turnaround do you offer?
That depends heavily on my schedule and the size of your order. I am often booked several weeks (and sometimes several months) in advance, where I cannot take on new clients immediately. That said, my schedule frequently changes as projects are finished earlier than planned or another client has to push back a phase of our current project. So there’s always a chance I can squeeze your project in before my next official opening. Please contact me to learn about my current availability for your project.
How can payments be made?
Clients may pay via a PayPal account, or by e-check or credit cards via a PayPal invoice. The only other payment form accepted at this time is a check or money order (must be drafted in U.S. funds). Checks or money orders should be made payable to “Tracy A. Jones” and should be mailed to the address found on your invoice after we’ve agreed upon project terms. Because payments are due up front before the start of a project in most cases, I highly recommend paying via PayPal or credit card to avoid possible postal service delays. E-checks can also take several days to clear, so payments should be made up to a week before the intended start of your project.
What are your payment policies?
Payments are due 100% up front for most one-off project orders, monthly retainers (such as blogging packages), and for every order from a first-time client. For clients I have an established relationship with, orders over $2500 (for a project — not for a total of several smaller projects) may be broken down into a 50% payment up front, and the remaining 50% due on delivery. If you want to order several smaller pieces, you can order in smaller quantities to control how much you’re paying at any one time. Before placing any large orders, like monthly blogging retainers, I recommend hiring me for a single piece to make sure my style fits your needs.
How can I place an order or ask additional questions?
Contact me with any questions or to send me your project specs for a custom quote.
What is your educational and professional background?
I own and have owned several small businesses including a public relations and marketing consulting firm and an American Heart Association (AHA) Training Center. In addition to business writing, I also provide industrial organizational psychology consulting and workplace and personal mediation services.
Contact Me Today to Discuss Your Next Writing Project
